Frequently Asked Questions

One description, given once — over the phone or through the short form. It lands with us, and the callback you get is us, arranging a visit to your property, inspecting the work to be completed, and providing a quote. A flat $35 dispatch fee applies to the visit; accepting, declining, or asking questions about the number is entirely your move.

Yes — a flat $35 dispatch fee, the same everywhere the county reaches, whether the address is a Peachtree Corners townhome or a farmhouse road past Dacula. It covers the visit and the quote. The job itself is a separate number you accept or decline, and both are paid to us directly.

Every inch of Gwinnett — sixteen cities and the unincorporated majority around them. Seven places carry their own pages here: Peachtree Corners, Lawrenceville, Duluth, Norcross, Suwanee, Snellville, and Sugar Hill. Buford, Lilburn, Dacula, Grayson, Berkeley Lake, and every in-between address use the identical number with identical results.

Same-day is the norm, and the I-85 and GA-316 corridors often hear back within hours. The honest caveat: far-eastern addresses occasionally add a day, because sending the right hands for the job beats sending whoever happens to be idle.

All the time. Between-tenant punch lists across Gwinnett's rental stock are core work here — patching, painting, lock changes, hardware, detectors, and haul-out, sequenced against a showing date. Owners with multiple doors do best setting a standing arrangement before the summer leasing wave rather than scrambling inside it.

Ask about both when your job is quoted. Insurance and workmanship terms deserve a straight answer before any work starts, and a good answer comes without flinching.

Please do — the form takes a description, and photos of the odd items sharpen the number considerably. Anything urgent should come by phone instead, where a human rather than a menu picks up.

A search engine shows whoever spends the most on advertising. One local number gets you a handyman who answers the phone, arrives when promised, and quotes a number the invoice later matches.